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Lecoq
Practice Development
How we work makes all the difference:
We provide you with a complete, professional, comprehensive practice
development system that includes all required marketing, patient communication
and
patient management materials, reports, publicity material, handouts, specialized
supportive forms and a concise step-by-step-by-step methodology for practice
building. (Set up a free
initial consultation.)
Rapid ROI: Most of our
clients are amazed at how quickly they are able to increase VT sign-ups.
Most of our clients report making back the entire cost of the consultation
within a few weeks.
Our basic package: We provide doctor and staff training at your office. This increases results because we can focus on the details of developing and implementing your plan, in your office, in your community, with your staff.
A year of personalized phone training and support:
Our basic package includes 12 months of scheduled coaching and advanced training
and support calls. This is a scheduled sequence of calls designed to walk
doctor and staff through the details of implementing the system. Doctor
and key staff will get personal help, plus phone practice sessions for new
actions, marketing implementation. We will also be supplying additional
marketing and community outreach materials, videos, scripts, press releases, and
advanced mailing materials.
Intensive pre-training for the doctor: Special sessions with the
doctor and select staff leaders prior to staff training is included to teach the
core elements of our system; "The Talk" and the "R.T.E.C." This gives an
immediate boost to sign ups and makes onsite training more effective and
advanced. Doctor has a choice of a 1 1/2 day individual on site training,
or attending our wonderful 3-day More Patients Breakthrough Course. The
course offers a significant advantage from the group interactions and sharing of
experiences between participants. Let us know your preference.
Includes More Patients Breakthrough Course: Our full consultation
also includes our remarkable new course of how to deliver the vision therapy
message so that parents book exams or enroll in therapy, and educators and other
professionals make referrals. Doctors doing a full consultation may bring
up to 2 key staff members (we can discuss which staff should attend). The
course greatly accelerates
Four full days on site: We come to your office for a total of four days
to work with both doctor and staff. We teach, and do activities
designed to transfer critical skills to doctor and staff. We work with staff
to learn, understand and implement the entire system. That means that by
the end of day four, your staff has already worked out and learned what they
need to begin producing vision therapy patients.
We take a day off between day 2 and 3 to let everyone absorb what they've
learned.
Day four/two sessions: On day four, we
teach key staff to do the public outreach marketing so that they are able to
generate talks, new patients and develop a strong, reliable referral base.
In practices with primary care, day four includes about half a day on how to book
VT patients from your chair as well as increasing patient acceptance of multiple
pairs. We also discuss application of what you've learned to vision
therapy case presentation.
Skills, not just good ideas: We believe that
the most important result any consultant can produce is to have doctor and staff
produce results immediately. We don't just leave you with a checklist of
things to do on your own. At the end of the three days, doctor and staff
will be using the critical basic steps of our system. During you very next
exam, you'll be using what you've learned.
A major difference: We realized early on that just training the doctor to do a better job of "selling" VT wasn't enough. Doctors and staff in vision therapy are not motivated primarily by money. Changing the way a practice operates requires a lot of motivation and commitment. From the first moment of our training, you will feel and hear a strong focus on putting the wellbeing of the patient before all other considerations. We find that good-hearted, well trained staff are always eager to use this new way of operating. This emphasis on team is a major difference between us and all other consultants.
The majority of employees quickly get into the spirit of
helping others by building VT or are pulled into the
spirit by the rest of the staff's renewed enthusiasm. It's a joy to participate in growing
success. This is one area in which Lecoq Practice Development excels.
By liberating the doctor from playing the key "selling" role, non-billable chair
time is dramatically cut and VT grows. And, the more staff takes
responsibility and acts to make the practice grow, the more freedom the doctor
enjoys.
Skills, not just good ideas: We believe that
the most important result any consultant can produce is to have doctor and staff
produce results immediately. We don't just leave you with a checklist of
things to do on your own. At the end of the three days, doctor and staff
will be using the critical basic steps of our system. During you very next
exam, you'll be using what you've learned.
Strong emphasis on staff development: How would it be if you knew that 90-95 percent of all the patients you saw for therapy exams would sign up for VT? How would it be if you could just focus on the child or adult patient's need for help because all time, money and insurance issues were already handled? The most precious asset in any practice is doctor chair time. That's why we emphasize staff training and development. When staff properly prepares the patient during triage and during the first steps of their initial exam, doctors tell us that putting patients into VT is suddenly easy and even insurance issues seem to fade away.
Handling resistant staff or sabotage: We occasionally encounter a staffer who becomes an uncooperative roadblock to growth. A few have even had staff with critical skills who used their "power" to stifle growth and change. Although uncommon, we find that this kind of person will either quit or can be marginalized, or encouraged to leave the practice and replaced. Our phone support includes working with you to resolve this kind of situation. We added our therapist training associate is so that you have resources to develop replacements fast.
Marketing know-how and materials: During our 3 days in your office, we teach your Vision Therapy Administrator and an assistant how to conduct community outreach and in-office marketing. This highly professional approach to generating new patients and a network of patients, professionals and educators who refer causes growth to occur at a pace you can handle. It works over the long term to produce a steady flow of new and referred patients by getting your message before all possible people, groups and media in your area. We show you exactly how to do it, give you the material and teach your staff what to say for maximum impact. Your staff becomes a revenue center for your practice. See Marketing for details.
NETwork is included in your consultation:
Our wonderful computer program, NETwork, makes it very easy to accomplish all
the things you know you should be doing but seldom get around to. Software
to build and sustain a network of parents, educators and professionals who
refer.
Our fee includes three kinds of phone support for doctor and staff:
1) A one year program of
scheduled help with implementation, and other practice issues.
2) One year of support for how to get the most impact from your
marketing by using our NETwork software.
3) Free, unlimited support for the operation and use
of the NETwork software and .
Therapist training to handle growth:
In addition, as you grow, we can enable you to handle the therapy load by
providing three levels of
therapist training in your office, with your own equipment! (for details see our
Training page)
Notebooks, Forms, and Manuals:
Lecoq Practice Development has invested 27 years in expanding and improving its
system for growing a VT practice. The result is not only great teaching and
consulting, but also a remarkably rich body of printed materials (forms,
handouts, demos, invitations, press releases, How-to guides for key system
methods, scripts, how-to sheets, etc.) numbering in
the hundreds of pages.
As a client put it, we not only give you the plan and skills to build whatever
kind of practice you want, we also give you all the nuts and bolts needed to do
it!
Word Files: All our forms, materials, handouts, demonstrations, press releases guides, outlines checklists, etc, are installed on your computer so you can use or even modify them for immediate use. All computer files
Reference notebooks:
We supply you with
seven
notebooks containing a wealth of materials to support growing your practice. They give you a detailed, ready reference to every area of our system
so you can keep growing for years after your consultation and training. You
receive the notebooks a few weeks before our visit so you can get a head start. These also help you
educate new staff as
you grow.
Six notebooks cover each distinct aspect of our consultation/training. The
seventh contains ready to copy originals of key forms and materials.
1) Sign-Up Process: Step by step by step guide, checklist and materials
to help you keep sign up rates high.
2) Community Outreach Marketing: Guide to getting the word out in a way
that has patients arriving seeking vision therapy. Media, groups, educators,
parents, professionals in a position to refer--how to reach them, how to set up
talks and inservices, how to build and keep your referral network active (for
more detail, see our Marketing page).
3) Talks & Workshops: The centerpiece of marketing. The purpose of talks and
workshops is to generate appointments for evaluations and to have candidate
patients enrolled in therapy. This guide covers what to say, how to interact,
and how to use our amazingly effective R.T.E.C. communications steps to trigger
sign-ups WITHOUT selling or pressure. Handouts, publicity, guides to setting up
talks, scripts, and how to follow up for maximum impact.
4)
Exam and Multiple Rx: Case presentation in the chair to
generate high patient compliance. Our amazing "Talk" for the chair and our
exclusive Multiple Rx method that dramatically increases multiple prescriptions
without selling. Includes time tested case presentation forms, history forms
that uncover behavioral vision problems, demonstrations, and how to book VT
exams routinely during your case presentation. Here are some examples (requires
Acrobat Reader).
30 Question Predictive
Checklist
Hand Demonstrations for Children
Eye Movement Exercise
5) Reports: Checklist/report order forms, complete content of
automated reports, guide to automating your favorite existing reports. Keep at
your desk to keep ahead of the flood of reports growth generates.
6) NETwork instruction manual: A guide to using our NETwork computer
program. One is a quick pictorial guide for easy reference. Also includes an illustrated listing of all the forms
and materials supplied in our system.
7) Copier-Ready Original Forms: We prepare all the forms you'll need to set up
the system with your name, address, phone, website/email so you can put
everything to work immediately.
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Lecoq Practice Development
14420 Iroquois Rd. Apple Valley, CA 92307
CONTACT US:
877-203-9100
For Information:
idealvt@verizon.net
For NETwork questions:
idealvt1@verizon.net
Copyright © 2006 Lecoq Practice Development
Last modified:
12/01/09
Web Page design by Jessica Webster